Frequently Asked Questions

We offer home decor. Review individual listings for materials, dimensions, finish, intended use, and included pieces.

They are included only when expressly stated in the listing. Background objects and styling accessories shown in photographs may be for presentation only.

Lighting and screen settings can affect displayed colors. Review the written description and contact us if you need clarification. This does not limit remedies for a materially misdescribed product.

Available methods appear at checkout. Review the currency, shipping charges, taxes, and final total before payment.

Most in-stock orders are processed within 2–4 business days after payment and verification. Busy periods may extend processing to 5 business days. Business days exclude weekends and public holidays.

Estimated transit to supported U.S. destinations is 10–15 business days after dispatch, in addition to processing time. Other destinations vary. Delivery estimates are not guarantees.

Available methods and charges appear at checkout before payment. Free-shipping offers, when available, follow their stated conditions.

Tracking details are provided when available after dispatch. Carrier updates may take time to appear. Items may arrive in separate parcels.

Contact us immediately. We will try to help before fulfillment, but changes and cancellations cannot be guaranteed after processing or packing begins.

Request a return within 30 calendar days after confirmed delivery. Contact us first for authorization and instructions. Preference returns must satisfy our Return & Refund Policy.

Contact us promptly, preferably within 7 calendar days, with your order number and relevant photos of the item and packaging. We will review the issue and arrange an appropriate remedy. This reporting request does not limit statutory rights.

Approved refunds are issued to the original payment method within 5–10 business days after the return is received, inspected, and approved. Your payment provider may require additional posting time.