Privacy Policy

Guangzhou Tefan E-Commerce Co., Ltd., operating as vynqelux, is responsible for personal information handled through vynqelux.com as described below. Processing depends on your interactions and the services enabled on the store.

1. Information We Collect

We collect information you provide, including your name, contact details, billing and shipping addresses, order information, account details where available, and customer service communications.

Payment providers process payment credentials. We may receive payment status and limited transaction information. Technical information may include IP addresses, browser and device details, cookie identifiers, and website interactions.

Information may come directly from you, automatically through website technologies, or from providers supporting payments, delivery, security, and other store functions.

2. How We Use Information

We use information to process purchases, arrange delivery, manage returns, provide support, maintain and improve the website, prevent fraud, and meet legal obligations.

Where enabled and permitted, we use information for marketing and advertising. Where applicable, legal grounds include contract performance, legal obligations, legitimate interests, and consent.

3. Information Sharing

We disclose relevant information to Shopify and providers supporting payment processing, fulfillment, delivery, hosting, security, communications, and analytics. Advertising partners may receive information where those services are enabled.

Information may also be disclosed to professional advisers, authorities where legally required, or parties involved in a business transfer, subject to applicable safeguards.

4. Cookies and Advertising Choices

Cookies and similar technologies may support essential functions, preferences, analytics, and advertising. Manage choices through available website controls and browser settings. Blocking essential cookies may affect checkout and other features.

Some advertising disclosures may constitute a sale, sharing, or targeted advertising under applicable privacy laws. Where applicable, you may opt out through available controls or by contacting us. Recognized opt-out preference signals will be handled as required by law.

5. Retention, Security, and Transfers

We retain information as reasonably needed for the purposes described, including accounting, legal compliance, fraud prevention, and dispute resolution.

We use reasonable safeguards, but no transmission or storage method is completely secure. Providers may process information outside your country; legally required international transfer safeguards apply where relevant.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a portable copy of your information; restrict or object to processing; withdraw consent; or opt out of certain advertising practices.

You may also have rights to appeal a decision, use an authorized agent, or complain to a supervisory authority. We may verify identity and agent authority as permitted. We will not unlawfully discriminate against you for exercising privacy rights.

Contact us to submit a request. Marketing emails may include an unsubscribe option. Necessary order and service communications may continue.

7. Children and External Websites

The store is intended for adults making purchases and is not directed to children. Contact us if you believe a child has provided personal information inappropriately.

External websites follow their own privacy practices. Review their policies before providing information.

8. Policy Updates

We may update this policy as our services or requirements change. Additional notice or consent will be provided where required.

Privacy Contact

Company: Guangzhou Tefan E-Commerce Co., Ltd.
Brand: vynqelux
Legal Representative: Luo Xuhui
Registered Address: Room 694, Building A, No. 99 Fenghuang 4th Road, China-Singapore Guangzhou Knowledge City, Huangpu District, Guangzhou, China (Cluster Registration)
Email: service@vynqelux.com
Phone: +86 769-88770877; +86 769-88770878
Hours: Monday–Friday, 09:00–17:30, China Standard Time (UTC+8).